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If you are dissatisfied with your order for any reason, you can return your items for a prompt refund or exchange. Refunds for items returned within ten days of receipt date will be credited in the same form as the original payment type so long as the item is still in the same condition, however, there will be a restocking fee. Refunds for items returned more than ten days after the receipt date will be in the form of a credit redeemable on your next purchase. The original shipping and handling charges are not refundable. If you have an exchange for the same dollar amount as the original purchase, no additional shipping or handling charges will be incurred. Please mail your package in a prepaid, insured, traceable method to the address below. 

Attn: Returns
Encore Select Inc.
5019 W. Nassau Street
Tampa, FL 33607

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